This Agreement is established between quantumtradex (hereinafter referred to as the “Company”) and the user, whether an individual or a legal entity (hereinafter referred to as the “Client”), of the quantumtradex platform (hereinafter referred to as the “Website”). The Client acknowledges that they have read, comprehended, and accepted all information, conditions, and terms available on the Website, which are publicly accessible and include crucial legal information.
By agreeing to this Agreement, the Client consents to and irrevocably accepts the terms and conditions outlined in this Agreement, along with its annexes and/or appendices, as well as other documents/information published on the Website, including but not limited to the Privacy Policy, Payment Policy, Withdrawal Policy, Code of Conduct, Order Execution Policy, and Anti-Money Laundering Policy. The Client accepts this Agreement by registering an Account on the Website and making a fund deposit.
Upon acceptance of the Agreement and the Company's final approval, the Client enters into a legally binding contract with the Company. The terms of this Agreement will be deemed unconditionally accepted by the Client upon the Company's receipt of an advance payment from the Client. Once the Company receives the Client's advance payment, all actions taken by the Client on the Trading Platform will be governed by the terms of this Agreement and the other documents/information on the Website.
The Client acknowledges that every operation, activity, transaction, order, or communication conducted by them on the Trading Platform, including through the Account and the Website, must adhere to the terms and conditions of this Agreement and the other documentation/information on the Website. By accepting this Agreement, the Client confirms their ability to receive information, including amendments to this Agreement, via email or through the Website.
A legal entity wishing to register with the Company may do so not through the Website but by sending an email with their request. All terms and conditions stated herein, including but not limited to points 1 to 5 above, will always apply to the Legal Entity, which must comply with these terms, conditions, obligations, and rights at all times.
Account – Refers to a unique, personalized account registered in the Client's name, which holds all of the Client's transactions and operations conducted on the Company's Trading Platform (as defined below).
Ask – Indicates the higher price in a quote, representing the price at which the Client may make a purchase.
Bid – Refers to the lower price in a quote, indicating the price at which the Client may make a sale.
Digital Option Contract – Refers to a type of derivative instrument that allows the Client to earn a payout if they accurately predict the price movement of the underlying asset at the time the option expires. The prediction can indicate whether the value of the underlying asset will be above or below the strike price upon expiration. If the option expires at the selected strike price, it will be considered out-of-the-money, resulting in the loss of the invested amount.
Execution – Refers to the fulfillment of the Client's order(s) by the Company, acting as the Client's counterparty in accordance with the terms outlined in this Agreement.
Financial Instruments – Denotes the Financial Instruments specified in paragraph 2.4 below that are available on the Company's Trading Platform.
KYC Documents – Refers to the documents that the Client must provide, including but not limited to a copy of their passport or ID and a utility bill, if they are an individual. For legal entities, it includes certificates showing management and ownership up to the ultimate beneficial owner, along with any other documents that the Company may request at its sole discretion.
Market – Refers to the marketplace where Financial Instruments are subject to and/or traded, whether organized or regulated, and whether located in St. Vincent and the Grenadines or internationally.
Market Maker – Describes a company that provides BID and ASK prices for financial instruments.
Operations – Refers to actions taken within the Client's Account that follow an order placed by the Client, including but not limited to fund deposits, withdrawals, the opening and closing of trade transactions/positions, and activities related to financial instruments.
Prices – Refers to the prices offered to the Client for each transaction, which may change without prior notice. When relevant, the “Prices” provided through the Trading Platform include the Spread (defined below).
Services – Refers to the services outlined in section 3 of this Agreement.
Spread – Indicates the difference between the purchase price (Ask) and the sale price (Bid) at the same moment. To clarify, a predefined spread is considered a commission for the purposes of this Agreement.
Trading Platform – Refers to an electronic system utilized in the trading process.
The Agreement pertains to the delivery of Services by the Company to the Client via the Trading Platform. The Company will conduct all transactions outlined in this Agreement strictly on an execution-only basis, without managing the account or providing advice to the Client. The Company has the right to execute transactions requested by the Client as detailed in this Agreement, even if such transactions are not advantageous for the Client. The Company is not required to monitor or advise the Client on the status of any transaction, make margin calls, or close any of the Client's open positions, unless expressly stated otherwise in this Agreement or any other documentation/information available on the Website. Unless specifically agreed upon, the Company is not obligated to attempt executing the Client's order at quotes that are more favorable than those available through the Trading Platform.
The Agreement pertains to the provision of Services by the Company to the Client through the Trading Platform. All transactions carried out by the Company under this Agreement will be executed on an execution-only basis, meaning the Company will not manage the Client's account or provide any advisory services. The Company has the right to execute transactions requested by the Client, as stipulated in this Agreement, even if such transactions may not be in the Client's best interest.
The Company is not obligated, unless otherwise stated in this Agreement or additional documentation on the Website, to monitor or advise the Client on the status of any transaction, to issue margin calls, or to close any of the Client's open positions. Unless explicitly stated otherwise, the Company has no obligation to attempt to execute the Client's order at quotes that are more favorable than those available through the Trading Platform.
Services refer to the offerings provided by the Company to the Client through the Company's Trading Platform. This includes, but is not limited to, customer support, analytics, news, and marketing information services. The Company will facilitate the execution of the Client's trading activities, orders, and transactions; however, the Client acknowledges and accepts that the Company will not provide trust services or trading consultation/advisory services at any time.
All transactions and operations conducted by the Company on behalf of the Client will be processed in accordance with the terms and conditions of this Agreement and on an execution-only basis. The Company will not manage the Client's account or provide any form of advice. The Company will process the Client's requested orders and transactions as outlined in this Agreement, regardless of whether these may not be beneficial for the Client.
The Company is under no obligation, unless otherwise agreed in this Agreement or additional documentation on the Website, to monitor or advise the Client on any transaction or order status, to issue margin calls, or to close any of the Client's open positions. Unless specifically agreed upon, the Company is not required to process or attempt to process the Client's orders using quotes that are more favorable than those available through the Trading Platform.
The Company will not be financially liable for any operations conducted by the Client through the Account and/or on the Trading Platform. Each Client is recognized as the sole authorized user of the Company's services and their corresponding Account. The Client is granted an exclusive and non-transferable right to access and use the Account and is responsible for ensuring that no third party, including but not limited to relatives or immediate family members, gains access to or trades through their assigned Account.
The Client will be liable for all orders placed using their security information; any orders received in this manner by the Company will be deemed to have been placed by the Client. As long as any order is submitted through the Client's Account, the Company will reasonably assume that such orders are made by the Client and will not be obligated to investigate further. The Company does not maintain any legal relationship with or liability to any third party other than the Client. If the Client acts on behalf of a third party or in the name of a third party, the Company will not accept that person as a Client and will not be liable to that person, regardless of whether that person is identified.
The Client has the right to cancel their order placed with the Company within 3 seconds of submitting that order (hereinafter referred to as the “Cancellation”). The Client understands and agrees that the three-second cancellation option offered by the Company is available as long as the price remains unchanged. Within this three-second window, the Company may (but is not required to) present an offer to buy out the option from the Client, who has the right to accept this offer (hereinafter referred to as the “Buyout”).
The Client is entitled to utilize the Cancellation or Buyout options in accordance with the conditions specified on the platform. These conditions may also include any fees charged by the Company, which will be detailed on the platform. The Company is obligated to provide all necessary information regarding the conditions of Cancellation and Buyout, including their costs. The Client acknowledges and agrees that the information provided on the platform is adequate.
Furthermore, the Client recognizes that using the Cancellation or Buyout options involves significant risks, particularly since the costs associated with these options depend on market conditions. The Client accepts full responsibility for any risks associated with the use of Cancellation and/or Buyout. The Client is entitled to use these options under the conditions specified on the Trading Platform/Website, including any applicable fees charged by the Company. The Company must provide all relevant information regarding the conditions of Cancellation and Buyout, including any applicable costs. The Client acknowledges, accepts, and agrees that the information provided on the Trading Platform is sufficient.
The Client acknowledges, accepts, and agrees that utilizing the Cancellation or Buyout options involves significant risks, particularly when the costs related to Cancellation and/or Buyout are influenced by market conditions. The Client understands and agrees that they will bear all risks associated with the use of the Cancellation and/or Buyout options.
The Client understands and agrees that the Company may, at its sole discretion, engage a third party to hold the Client's funds and/or provide payment execution services from time to time. These funds will be maintained in segregated accounts separate from the third party's own funds, ensuring that the Client's rights to those funds remain unaffected.
The Company provides internal live chat features where clients can share their trading ideas and express general thoughts. The Client acknowledges and agrees that the Company's live chat feature does not constitute valid or accurate information directed at clients or potential clients, nor is it a form of investment advice. It is merely a platform that allows clients to express their thoughts and ideas among themselves.
Investment advice from the Company will only be provided under a separate written agreement with the Client and after evaluating the Client's personal circumstances. In the absence of such an agreement, any reports, news, opinions, or other information provided by the Company to the Client will not be considered investment advice or investment research.
By accepting this Agreement, the Client acknowledges that he has read and understood all terms and conditions outlined in this Agreement and the related information on the Website. The Client understands that all orders received will be executed by the Company as the counterparty to the transaction in its role as a Market Maker. The Company will act as a principal and not as an agent on behalf of the Client for order execution purposes. The Client is made aware that conflicts of interest may arise as a result of this model.
The receipt of an order by the Company does not constitute acceptance; acceptance is confirmed only when the Company executes the order. The Company is obligated to execute the Client's orders in a timely and sequential manner.
The Client acknowledges and accepts:
The Client agrees to fully indemnify the Company for any losses resulting from actions taken in accordance with such orders. The Client understands that during the order reception and transmission process, the Company holds no responsibility for the content or the identity of the person placing the order, except in cases of gross negligence, willful default, or fraud by the Company.
The Client acknowledges that the Company will only act on orders transmitted for execution through predetermined electronic means, such as the Trading Platform, and the Company will not be liable for failing to act on orders transmitted through other methods.
Furthermore, the Client agrees that any products or services offered by the Company may not always be available for purchase or trading, and the availability of these products is at the Company's sole discretion. The Company will not be liable, financially or otherwise, in relation to this section, including but not limited to the unavailability of any product at any given time.
The Company does not assure that its services will be uninterrupted, safe, error-free, or immune from unauthorized access to the trading platform's servers. It also does not guarantee against disruptions resulting from damages, malfunctions, or failures in hardware, software, communications, or systems on the Client's computers or those of the Company's suppliers. The provision of services by the Company relies, in part, on third parties, and the Company is not liable for any actions or omissions by these third parties. Consequently, the Company is not responsible for any damage, loss, or expense incurred by the Client or any third party as a result of or in connection with such actions or omissions.
Additionally, the Company will not be liable for any damage of any kind claimed by the Client that arises from force majeure or any event beyond the Company's control that affects access to its trading site. Under no circumstances will the Company or its Agents be held responsible for direct or indirect damages of any kind, even if they had been made aware of the potential for such damages.
The Company will process the settlement of all transactions immediately upon their execution. The Client will have access to an online account statement for printing at any time on the Company's Trading Platform.
The Client agrees to indemnify and hold the Company, along with its directors, officers, employees, or representatives, harmless from all direct or indirect liabilities (including, but not limited to, losses, damages, claims, costs, or expenses) incurred by the Company or any third party as a result of any action or inaction by the Client in fulfilling their obligations under this Agreement, as well as any liquidation of the Client's financial instruments used to settle claims with the Company, unless such liabilities arise from the Company's gross negligence, willful misconduct, or fraud. This indemnity will remain in effect even after the termination of this Agreement.
The Company shall not be responsible for any direct or indirect losses, expenses, costs, or liabilities incurred by the Client in connection with this Agreement, unless such losses are due to the Company's gross negligence, willful misconduct, or fraud.
Moreover, regardless of the stipulations in section 8.1 above, the Company bears no liability to the Client for losses of profit or for any indirect or consequential losses arising from or related to this Agreement. The Company will not be liable for any missed opportunities that could have increased the value of the Client's financial instruments or for any decrease in the value of those instruments, unless such loss is directly attributable to the Company's gross negligence, willful misconduct, or fraud.
Additionally, the Company will not be liable for any losses resulting from misrepresentations of facts, errors in judgment, or any actions taken or omitted by the Company, unless such actions or omissions stem from gross negligence, willful misconduct, or fraud on the part of the Company. Lastly, the Company shall not be liable for any acts or omissions, or for the insolvency of any counterparty, bank, custodian, or other third party acting on behalf of the Client or involved in transactions conducted for the Client.
By agreeing to the terms and conditions of this Agreement, the Client irrevocably consents to the Company collecting and processing their personal data/information without the use of automated controls, as provided by the Client. For the purposes of this Agreement, "personal data" includes the Client's name, surname, patronymic, gender, address, phone number, email, IP address, cookies, and any information related to the Services provided to the Client (such as the Client's trading history).
The Client is required to provide accurate, complete, and correct personal data/information as requested by the Company. The purpose of collecting and processing this personal data is to comply with applicable regulatory requirements, including anti-money laundering regulations, and to fulfill obligations under this Agreement.
The Client acknowledges and consents that the Company may collect, record, systematize, store, update, extract, use, transfer, anonymize, block, delete, or destroy personal data, and perform any other actions in accordance with current regulations. The Company will store and process the Client's personal data as described in this Agreement for the duration of the Agreement and for five years after its termination.
The Client also acknowledges, accepts, agrees, and consents to the Company disclosing personal data to third parties and their representatives solely for the purposes of this Agreement, including facilitating the processing of the Client's orders. The amount of personal data disclosed will be proportionate and limited to what is necessary, and the Company will ensure that third parties handle the data in compliance with applicable laws.
The Company is not permitted to publicly disclose personal data or use it for any other purposes, except as required by law. During the processing of personal data, the Company will implement necessary legal, organizational, and technical measures to protect it from unauthorized access, destruction, alteration, blocking, copying, provision, dissemination, and any other illegal actions.
The Agreement is personal to the Client, who is not permitted to assign or transfer any of their rights or obligations under this Agreement. The Company, however, may assign or transfer any of its rights or obligations under this Agreement to a third party at any time. The Company will inform the Client of any such assignment.
The Client confirms that they have read, understood, and accepted the risk statement concerning the use of Services on the Website, which is available electronically on the Website.
The Company is entitled to receive a fee from the Client for the Service(s) it provides. The Company may also pay fees or commissions to business introducers, referral agents, or other third parties based on a written agreement. These fees or commissions are associated with the frequency or volume of transactions and other parameters. All applicable fees or charges can be found on the Company's Website under General Fees. The Company reserves the right to adjust its fees and charges periodically.
Ongoing trading fees, including but not limited to swaps, will be charged and deducted from the Client's account balance. If the Client does not maintain sufficient funds in their balance, the relevant position subject to swap will be closed by the Company. The Client agrees that any amounts sent will be deposited into the Account at the value on the date the payment is received, minus any charges or fees imposed by the bank or any other intermediary involved in the transaction process. In other cases, the Client authorizes the Company to withdraw the fee by transferring it from the Client's Account.
This Agreement shall be established for an indefinite duration. It will take effect when the Client accepts the Agreement and makes an advance payment to the Company. Should there be any inconsistencies between the English text of the Agreement and its translations in other languages, the English version shall take precedence, including any English version of documentation or information published on the Website. The Company reserves the right to terminate this Agreement immediately without prior notice if the Client fails to submit their KYC documents within 14 days of accepting this Agreement, resulting in their Account being classified as an unverified Account.
If this Agreement is terminated for the reasons specified in section 15.b, subclauses i, ii, and x, the Company will have no liability towards the Client and will not be obligated to pay any profits to the Client (if applicable). If the termination occurs for the reasons outlined in section 15.a, the Company must either transfer the remaining balance to the Client or allow the Client to withdraw their remaining balance. In the event of termination for the reasons specified in section 16.b, the Company will need to transfer the remaining balance to the Client, excluding any profits.
The Client agrees to deposit funds into their Account to utilize the Company Services or any additional services requested on the Website, along with any related expenses (if necessary), including but not limited to taxes and duties. The Client is fully responsible for ensuring that the funds are deposited into their Account in a timely manner. The payment service provider will only facilitate the payment for the amount specified by the Website and will not be responsible for the payment of any additional amounts incurred by the Client on the Website.
Once the “Payment” button is clicked, the payment is considered processed and non-refundable. By clicking the “Payment” button, the Client agrees that they cannot reverse the payment or request its cancellation. Furthermore, by accepting these terms and conditions, the Client, as the payment cardholder, confirms their right to use the Services offered on the Website.
By accepting the terms of this Agreement and depositing funds into the Account, the Client consents to the use of the Website's Services and acknowledges that any payment processing will be handled by a third-party payment service provider (the “Provider”). The Client also understands and agrees that there is no legal entitlement to a refund for Services already purchased or other payment cancellations.
If the Client wishes to opt out of the 1-Click service for future purchases, they can do so via their Account on the Website. It is important to note that 1-Click deposits (recurring payments) are not processed as 3-D Secure transactions; the Client must enable the 3-D Secure function to ensure payments are processed as such, which is crucial regarding the BTC withdrawal policy.
The Provider shall not be liable for any refusal or inability to process payment card information of the Client, nor for any refusal resulting from the failure to obtain authorization from the issuing bank for payment processing. The Provider is also not responsible for the quality, quantity, or price of any services offered or purchased by the Client on the Website using the payment card.
When paying for any Services on the Website, the Client must adhere to the rules governing the use of the Website. It is emphasized that only the Client, as the payment cardholder, is liable for the timely payment of any services ordered through the Website and for all associated fees or expenses. The Provider's role is limited to processing the payment for the specified amount and is not liable for any pricing, total costs, or other sums.
The Provider will solely act as the payment processor for the amount stated by the Website and will not be held responsible for any pricing issues, general prices, or total amounts. If the Client disagrees with the aforementioned terms or for any other reason, we kindly request that the Client refrain from proceeding with the payment and, if needed, reach out directly to the Website's administrator or support team.
The Client acknowledges that these General Terms are an essential component of this Agreement. It is the Client's responsibility to ensure that all transactions and Services received comply with applicable laws and to fulfill any other legal obligations arising from their use of the Website, at the Client's own option, discretion, and risk. The Client is solely responsible for verifying the legality of such actions in their jurisdiction and/or place of residence. The Client assumes full liability for all transactions within their Trading Account, which includes all card transactions and other methods of deposit and withdrawal (as detailed below).
The Client understands that the Company reserves the right to accept or reject any deposit, funding, or withdrawal requests based on the payment method selected by the Client, including but not limited to third-party financial institutions used for these transactions. The Company may propose alternative options for the Client's requests.
It is important to emphasize that the Company does not and cannot control these Third Party Institutions or any transactions conducted by the Client through the Platform using these institutions. The Client agrees that the Company shall not be liable, in monetary terms or otherwise, for any loss of funds resulting from the actions or omissions of Third Party Institutions.
The Client is responsible for protecting their Username and Password for the Trading Account. The Client assumes full responsibility for any damage resulting from their actions or omissions that lead to inappropriate or irregular use of their Trading Account. The Client clearly acknowledges and agrees that they bear sole responsibility for any decisions made based on the content of the Website, and no claims or lawsuits of any kind shall be brought against the Company and/or its directors, employees, functionaries, or Agents (collectively referred to as the Company and/or its Agents).
The Company and/or its Agents will not be liable for any loss of profits related to the Website, transactions performed by the Client, Services provided, or these General Terms of use, nor for any other damages, including special, indirect, or consequential damages, except in cases of malicious actions by the Company.
Without limiting the above, in the event of a definitive judgment by a court or other authorized legal authority determining that the Company and/or its Agent(s) are liable to the Client or a third party, the Company's liability will, in any case, be limited to the amount of money deposited or transferred by the Client to the Trading Account concerning the transaction that resulted in the Company's and/or its Agent(s)' liability (if applicable). Additionally, no Trading Account will be approved without the completion of the Company's compliance procedures, which include the identification and verification of the Account.